AbstractsBusiness Management & Administration

Enterprise Architecture (EA) has established itself as a discipline to understand, develop and manage complex information technology landscapes. While EA possesses various value propositions, it is still a discipline which is very difficult to assess in terms of business value. This is reflected in a number of academic contributions and in addition a shared denominator among practitioners. Consequently, in the effort to fully understand the EA function in terms of performance and business value, we design a method to address this issue. Employing a design science research approach, we built our artefacts with an industry partner within an organizational context while regarding design choices and principles. This underpins the practical importance of our research and contributes to the question of how can we design and evaluate a method to assess EA business value within an organizational context. This method addresses the construction, operation, and improvement of four information technology artefacts: The EA business value framework provides a holistic approach to EA performance measurement and EA business value communication. It is based upon an EA business value model defining value within the organizational context, employs the EA business value assessment process to gather relevant data for analytics and makes them visible with the EA balanced scorecard.