AbstractsBusiness Management & Administration

Process Project Portfolio Management : Considering Process and Project Interactions in Process Decision-Making

by Martin Lehnert




Institution: Universität Bayreuth
Department:
Year: 2016
Posted: 02/05/2017
Record ID: 2121687
Full text PDF: https://epub.uni-bayreuth.de/2975/


Abstract

As an academic and industrial discipline, Business Process Management (BPM) strives for two objectives: improving an organization’s business processes and developing the BPM capability itself. While business process improvement and BPM capability development have been extensively studied during recent years, both streams have thus far been treated in isolation. With BPM providing an infrastructure for efficient and effective work, there is an obvious connection with business process improvement. Against this backdrop, this dissertation makes the case for research located at the intersection of business process improvement and BPM capability development and refers to this research field as process project portfolio management. Therefore, the objective of this dissertation is to investigate process and project interactions in process decision-making along an integrated planning of process improvement and BPM capability development. The first chapter illustrates the need for research at the intersection of business process improvement and BPM capability development. Furthermore, it structures the research field of process project portfolio management, presents the scope and research objectives of the dissertation, and presents the author’s individual contribution to the included research papers. The second chapter draws from knowledge related to BPM, project portfolio management, and performance management to structure the research field of process project portfolio management. This chapter builds the theoretical foundation for the dissertation. Moreover, it proposes a research agenda, including both exemplary research questions and potential research methods, highlighting the interdisciplinary research approach of this dissertation. The third chapter focuses on the integrated planning of the improvement of individual processes and the development of an organization’s BPM capability. It presents a planning model that assists organizations in determining which BPM capability and process improvement projects they should implement in which sequence to maximize their firm value, catering for the projects’ effects on process performance and for interactions among projects. This chapter draws from justificatory knowledge from project portfolio selection and value-based management. The planning model is evaluated by discussing the design specification against theory-backed design objectives and with BPM experts from different organizations, comparing the planning model with competing artifacts, and challenging the planning model against accepted evaluation criteria from the design science research literature based on a case using real-world data. Further, in this chapter the Value-Based Process Project Portfolio Management (V3PM) software tool is presented, that effectively and efficiently selects one project portfolio for which the net present value takes the highest value. It is designed to fulfil a twofold objective: the scientific perspective in terms of an adequate evaluation for the planning model as well… Advisors/Committee Members: Röglinger, Maximilian (advisor).