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Understanding Providers Interaction with Graphical User Interface Pertaining to Clinical Document Usage in an Electronic Health Record System

by Rubina Rizvi

Institution: University of Minnesota
Year: 2017
Keywords: Clinical documentation; Electronic Health Record (EHR) Systems; Graphical User Interface (GUI); Human Computer Interaction (HCI); Usability; User-Centered Design (UCD)
Posted: 02/01/2018
Record ID: 2152439
Full text PDF: http://hdl.handle.net/11299/188897


Abstract

Despite high Electronic Health Record (EHR) system adoption rates by hospital and office-based practices, many users remain highly dissatisfied with the current state of EHRs. Sub-optimal EHR usability as a result of insufficient incorporation of User-Centered Design (UCD) approach during System Development Life Cycle process (SDLC) is considered as a leading factor for this observed discrepancy. The purpose of this study is to expand our knowledge around physicians interaction with in-patient EHRs around clinical documentation work flow processes by examining various tasks related to not entry and related information-seeking. The knowledge gained could be applied in tailoring physicians EHR training and designing a future EHR leading to more efficient and effective task performances, ultimately resulting in greater user satisfaction and enhanced EHR usability.

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