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Generation Me: Millennial Intercultural Sensitivity and Conflict Management Styles in the Group Setting

by Alyssa Clements

Institution: University of Oregon
Year: 2017
Keywords: Communication; Conflict; Conflict Management Styles; Intercultural; Intercultural Sensitvity; Millennials
Posted: 02/01/2018
Record ID: 2152650
Full text PDF: http://hdl.handle.net/1794/22291


Abstract

The Millennial Generation is a young generation now required to effectively and efficiently navigate the cultural diversity that they encounter in various group settings throughout the United States. Research has examined conflict management styles and intercultural sensitivity, but few studies have investigated these two concepts specifically within the Millennial Generation. The purpose of this study is to fill the gap that exists in the current literature through an examination of the relationship between intercultural sensitivity and conflict management styles within the Millennial Generation in a hypothetical intercultural group setting. The results from 221 participants indicate that positive and negative relationships exist among the dimensions of intercultural sensitivity and conflict management styles, Millennials show a preference for conflict management styles that reflect a concern for self, and Millennials report high Interaction Confidence and low Respect for Cultural Difference. Limitations and directions for future research are also discussed.Advisors/Committee Members: Tippett, Elizabeth (advisor).

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