Abstracts Category : Other

Employees' Perceptions on Organizational Value Themes in RemedyCenter

by Maria Wan

This thesis aimed to find out perceptions, which the employees of RemedyCenter, hold valuable with regard to organizational values. The objective was to offer RemedyCenter a set of value themes that are aligned with employees value perceptions and which are lived-by.A short web survey was conducted followed by analyzing this empirical data using frequency and content analysis. The results were clustered into value themes, which were further discussed against Competing Values Framework.The following value themes were found. As descriptive value themes there were work community; equality and respect; fast moving and developing nature; customers; and, professionalism. How these value themes are achieved or lived-by are through producing quality; serving; developing; and, by solving problems. The results were presented using Competing Values Framework (CVF), wherein the contemporary value quadrants are those of Control, Collaborate, and Compete. The predictive situation was presented using company mission and management comments, which indicated that Compete, Create, and Collaborate quadrants described the value themes that RemedyCenter is aspiring for. The research shows that Collaborate and Compete quadrants, i.e. work community and, market and customer centricity, are emphasized. The biggest difference between present and future value themes is the desired shift from Control to Create quadrant, i.e. from predictability to innovative growth. The most valuable tool in CVF is to note the difference between contemporary and predictive value themes. Although the results and findings are unique to RemedyCenter, the methods to study and evaluate organizational value perceptions is applicable to other organizations. The research was user friendly with only four quantitative and two qualitative questions. Despite this, respondent rate remained very low. The trustworthiness of the research suffered because of these. Despite the limitations, RemedyCenter considered having received an adequate amount of groundwork in order for them to decide and create the organizational values. This thesis provides other organizations a light way to probe into perceptions on organizational values and a tool, how to discuss them with the help of Competing Values Framework.This thesis has been subject to confidentiality agreement due to which the names of the company and its business units are fictional.; Tm opinnytety kartoittaa, mit nkemyksi RemedyCenterin henkilst kokee merkityksellisin organisaationsa arvoina. Tyn tavoite on tarjota RemedyCenterille organisaatioarvojen teemoja, jotka noudattavat henkilstn arvonkemyksi typaikalla ja jotka ohjaavat toimintaa.Kartoitus toteutettiin lyhyell web-kyselyll, mink tuottama empiirinen data analysoitiin toistuvuus ja sisltanalyysia kytten. Tulokset ryhmiteltiin arvoteemoiksi, joita arvioitiin Competing Values Frameworkin (CVF) avulla.Seuraavat arvoteemat nousivat esille. Kuvailevia arvoteemoja olivat tyyhteis; tasa-arvo ja kunnioitus; nopeus ja