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Exploring the Usage of CSR in Small and Medium-Sized Companies

by Anna-Reetta Saukkonen

Institution: Theseus
Year: 2017
Posted: 02/01/2018
Record ID: 2172228
Full text PDF: http://www.theseus.fi/handle/10024/132159


Abstract

The objective of this study was to examine how small and medium sized companies understood the concept of corporate social responsibility and how they incorporated it in their business strategies. The topical nature of this subject made it interesting and worth researching. In addition to discovering ideas about CSR, the study also focused on marketing communications and the competitive advantage that CSR provides.The methodological approach used in the study was that of qualitative research, and the primary data was collected with theme interviews and observation. The theoretical part of the study covers the general ideas about CSR in small and medium-sized companies, the main themes that were revealed in the findings of the study about corporate social responsibility as concepts and marketing communications especially in relation to CSR. The interviews focused on three main themes, and some follow-up questions and subjects were included based on the information gained. After the interviews were conducted, the data was analyzed with a content analysis.Most of the interviewed companies had some activities regarding CSR but did not consider them on a strategic level yet. Common themes emerging during the interviews were workplace wellbeing and sustainability. As a conclusion, it could be stated that the concept of CSR was not as unambiguous as one could assume, since the definition varied between different companies. In order to have noticeable benefits from CSR activities, they should be clearly stated in and implemented through a companys strategy.; Tutkimuksen tavoitteena oli selvitt, miten pienet ja keskisuuret yritykset ymmrtvt yritysvastuun konseptin ja kuinka se on sisllytetty yritysten liiketoimintastrategioihin. Aiheen ajankohtaisuus teki siit mielenkiintoisen ja tutkimisen arvoisen. Yritysvastuusta hervien ideoiden lisksi tutkimus keskittyi mys markkinointiviestintn ja yritysvastuun tarjoamaan kilpailukykyyn.Tutkimusmetodina kytettiin kvalitatiivista tutkimusta ja primriaineisto kerttiin teemahaastatteluilla ja havainnoinnilla. Tutkimuksen teoreettinen osuus kattaa yritysvastuun yleisesti pieniss ja keskisuurissa yrityksiss, haastatteluista esiin nousseet olennaisimmat teemat ksittein ja erityisesti yritysvastuuseen liittyvn markkinointiviestinnn. Haastattelut keskittyivt kolmeen pteemaan, joiden lisksi esitettiin jatkokysymyksi ja -teemoja jo saadun tiedon perusteella. Haastatteluaineisto analysoitiin sisllnanalyysi kytten.Kaikilla haastatelluilla yrityksill oli joitain yritysvastuuseen liittyvi toimia, mutta niit ei ollut ksitelty viel strategisella tasolla. Haastatteluissa esiin nousseita yhteisi teemoja olivat tyhyvinvointi ja kestv kehitys. Yhteenvetona voidaan sanoa, ett yritysvastuun ksite ei ole niin yksiselitteinen kuin voisi luulla, sill sen ymmrtminen vaihtelee suuresti yritysten vlill. Jotta yritys hytyisi yritysvastuusta huomattavasti, tulisi se sisllytt selkesti strategiaan ja toteuttaa sen kautta.

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