Abstracts Category : Other

The Importance of the Awareness of Nurse Practitioner Benefits in Retail Health

by Jenny Rebecca Brady

A quantitative, descriptive project was conducted to discover the level of job satisfaction of nurse practitioners (NP) working in a Phoenix retail health setting, and to measure the impact of NP awareness of organization funded benefits and opportunities for professional growth on job satisfaction, productivity, and patient access. NP delivered care and the use of retail health as a supplemental model of care delivery have both proven to be cost-effective solutions to addressing the national primary care provider shortage. To recruit and retain NPs, retail health organizations must understand the factors influencing job satisfaction. The Misener Nurse Practitioner Job Satisfaction Scale (MNPJSS) was emailed to 42 NPs who met inclusion criteria, both pre-and post-intervention. The intervention of an investigator-developed handout highlighting NP benefits and opportunities for professional growth was emailed to all participants between the two surveys. Data regarding productivity and patient access were collected in the form of patients seen per day, per clinic. Analysis revealed that participants were minimally satisfied to satisfied with their job. They were most satisfied with their immediate supervisor and level of autonomy, and were least satisfied with the quality of assistive personnel and the opportunity to receive additional compensation. There were no significant correlations found between job satisfaction and NP age, years of experience, or employment status. There were no significant correlations found between job satisfaction, productivity, and patient access. Additional research in retail health is needed to further understand these relationships.